Shipping & Returns
All orders are shipped within 1 business day.
All orders completed by Noon Eastern M-F will be shipped same day.
We use the following carriers to deliver our orders:
U.S. Postal Service (USPS)
Alternative shipping carriers are:
Theflippyflopper.com sends all shipments out with a tracking and/or delivery confirmation number. Please check your email for this information.
Theflippyflopper.com does not claim any responsibility for lost or stolen packages. Once the carrier shows a package has been delivered, complaints should be directed to the carrier. Please reference the tracking number that was emailed to you in your shipment confirmation.
USPS - 1.800.ASKUSPS
UPS - 1.800.PICKUPS
Before the final checkout page you will be shown what the cost of shipping will be and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges Policy
We want you to be satisfied with our products. If you do need to return an item because it is not what you expected or does not perform properly, please return the item to us in its original condition within 30 days of your purchase for a replacement or refund .
1. Please email firstname.lastname@example.org to request a refund or exchange and tell us why, and we will assign you a tracking number.
2. Mail your returned item to:
7300 Miller Dr.
Warren, MI 48092-1677
3. Include in your package a reason for return
If your item is in 'like-new' condition, you may exchange it for a different size or color. You will need to pay return shipping.
Merchandise that is excessively worn, used, or altered cannot be accepted for return or exchange.